We collect personal information from our customers when they book a tour or activity through our website or over the phone. This information may include the following:
Contact information (email address, phone number)
Payment information (credit card details)
Special requests or needs (e.g., dietary restrictions)
We may also collect information from website visitors through cookies and other tracking technologies, such as IP address and browsing history.
Use of Information
The information we collect is used for the following purposes:
To process and confirm tour bookings
To send customers confirmation and updates about their tour or activity
To communicate with customers about any special requests or needs
To improve our website and overall customer experience
We do not sell or rent customer information to third parties. We may share information with third-party service providers who assist us in providing tours and activities (such as tour guides and transportation companies) but only to the extent necessary to fulfill the customer’s booking.
Protection of Information
We take appropriate measures to protect the personal information we collect, including using secure servers and encryption technology. We also limit access to personal information to our employees and contractors who need it to perform their job functions.
Changes to this Policy
Effective Date: February 1, 2023