Kualoa Ranch does not have an age restriction for participation in the zip line tour. We do however have the following body size restrictions based on properly fitting into the safety harness:
Height: 4’8” – 6’9” (1.4m – 2.05 m)
Waist Size: 22” – 50” (55cm – 127cm)
Upper Thigh Size: 18” – 28” (45cm – 71cm)
Yes. In order for our guides to properly work the braking system on the zip lines, guests must weigh between 70 and 280 pounds.
Guests should be in moderately good shape and capable of hiking on varied and rugged terrain.
Any guests with Heart Conditions, Spinal Issues, or Joint Pain should consult with a doctor before engaging in any strenuous activity.
Women who are pregnant are strongly discouraged from participating in the zip line tour. Please consult with your doctor.
Kualoa reserves the right to refuse service to anyone on the basis of health risks.
Tours will only be cancelled for severe weather such as lightning storms and high winds. If your tour is canceled due to severe weather, Kualoa will work with you to reschedule your tour. Refunds may be considered if no other accommodations can be made.
Reservations are highly recommended. Each tour can accommodate up to 10 guests. We are happy to accept walk in guests, but only if there is space on a tour.
During our busy season (May – Aug), tours are often sold out two to three weeks in advance.
Yes. As with any outdoor activity, the Kualoa Zip Line Tour does involve some amount of risk. Our trained guides work hard to mitigate and manage those risks. Guests are required to read and sign a Participant Agreement to ensure everyone is aware of the risks involved.
Closed-toed footwear with a closed heel or heel strap is required for all guests (sneakers, hiking boots, crocs, etc.)
Clothing should be comfortable and allow room for movement. Jewelry and body piercings should be removed to avoid getting caught on safety equipment.
We have FREE lockers available at the Zip Line Base Camp for wallets, keys, etc.
There are two water stations on the tour so there is no need to bring extra water.
You can bring a camera with you, but Kualoa will not be responsible for any lost or damaged items (ex. dropped, rained on, etc.).
There is a photo system in place that will take pictures of each guest while on the tour. Guests can purchase photos at the zip line base camp upon completion of their tour. All photos will be digital copies that are emailed to customers. For further information and pricing feel free to send inquiries to firstname.lastname@example.org
The total zip experience is approximately 3 hours. There will be around 45 minutes of drive time to and from the Zip Tour Base Camp. On the drive you will be able to see some of our many Movie Site locations. Our Zip Line Tour itself consists of 7 exciting tandem zip sections and 2 suspension bridges all connected with short uphill hikes and takes approximately 2 hours to complete.
We ask that all guests check in at the Ticket Office at least a half an hour prior to the start of their tour. This will give time to read and sign the participant agreement, use the restroom, and gather at the Zip Line Shuttle Depot.