Welcome to Vohana LLC, DBA Explore Hawaii Tours and Activities (“Company”, “we”, “our”, “us”). By accessing or using our website https://explorehawaiitours.com, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, you must not use our services. These Terms govern the relationship between you, as the user (“User”, “you”, “your”), and the Company for the use of our platform to book tours, activities, and services.
You must be at least 18 years old and have the legal authority to enter into a binding contract to use this website and book our services. By accessing our site, you confirm that you meet these eligibility requirements.
Some services on our website require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. You agree to provide accurate, complete, and updated information.
Our platform offers third-party tours, activities, and services. We act as an intermediary between you and the service provider (tour operators, guides, hotels, etc.). By booking, you agree that the actual service is provided by third-party providers.
When you book a tour or service, you will receive a confirmation email containing booking details. This confirmation is subject to availability and acceptance by the provider.
All prices displayed on our website are in U.S. dollars and inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices at any time. Full payment is required at the time of booking unless otherwise specified. We accept major credit cards and other payment methods listed on our website.
We strive to ensure that all tour descriptions, photos, and information are accurate. However, we do not guarantee that the descriptions are completely error-free. Users are encouraged to verify details directly with the service providers.
Cancellations must be made in accordance with the cancellation policies specified on the booking page. Some tours and activities may allow cancellations up to [24/48/72] hours in advance, while others are non-refundable. Please check the specific cancellation terms for each service.
If a tour or service is canceled by the provider (e.g., due to weather conditions), you will be offered an alternative date, activity, or a full refund. The Company is not liable for any additional costs incurred as a result of cancellations (e.g., flights or accommodation).
Refunds will be processed within 3 business days of the approved cancellation request. Refunds will be issued to the original payment method unless otherwise agreed.
We act solely as a booking platform and are not liable for the quality or performance of the tours and services provided by third-party operators. Any issues or claims related to the performance of a booked tour or service should be directed to the provider.
To the maximum extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, or consequential damages arising out of the use of, or inability to use, our website or services, including but not limited to loss of data, revenue, or profits.
We are not responsible for any failure to provide services due to circumstances beyond our control, including but not limited to natural disasters, strikes, or government actions.
All content on our website, including text, images, graphics, and logos, is owned by or licensed to the Company and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content from our website without our express written permission.
If you submit reviews, comments, or any other content to our website, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display this content.
You agree not to:
– Use the website for unlawful purposes or activities;
– Interfere with the website’s functionality or security;
– Attempt to gain unauthorized access to any part of the website;
– Submit false or misleading information.
We take your privacy seriously. Please refer to our [Privacy Policy](https://explorehawaiitours.com/private-policy) for information on how we collect, use, and protect your personal data.
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will take effect immediately upon being posted to the website. Your continued use of the website after changes constitutes acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of Hawaii, United States. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of Hawaii.
If you have any questions or concerns regarding these Terms, please contact us at:
