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Some activities include transportation, while others may require you to meet at the activity location. This information is listed in each tour’s description.
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Certain tours, such as luaus or full-day excursions, may include meals. Please check the individual tour details for what’s included.
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No, tips are not included and are non-refundable. Gratuity is optional but 100% appreciated.
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Most tours run rain or shine, but safety is always a priority. In case of cancellations due to severe weather, we’ll assist in rescheduling or processing a refund according to the vendor’s policy.
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For private tours, yes—Let us know what you’re looking for, and we’ll help find the best option.
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Cancellation policies vary depending on the vendor. Guests may cancel their reservation up to 5 days prior to the activity date to receive a full refund. Cancellations made within 5 days of the activity date are non-refundable, and all sales within this period are considered final.
If an activity is canceled by the operator due to weather, safety concerns, or operational reasons, guests will receive a full refund or a partial refund based on the portion of the tour completed. Tours canceled before the activity begins will receive a full refund.
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Yes, we proudly operate the Tours & Activities Desk at the Ilikai Hotel, located conveniently in the main lobby. The address is 1777 Ala Moana Blvd, Honolulu, HI 96815, United States.
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You can reach us at (808) 824-4324 or email us at [email protected]. We’re happy to help you choose the right experience!
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Yes, as long as they fall under the following credit card brands:
- VISA
- MasterCard
- Discover
- American Express
Please note that the prices are charged in USD and are subject to exchange rates and your bank fees.
